TransPerfect

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The Accounting Specialist will be responsible for issuing invoices, applying payments, and liaising with Sales to ensure prompt payment while maintaining good customer relations and achieving company standards for results.

 

 

Position responsibilities:

  • Ensure timely and accurate processing of invoices
  • Daily monitoring of reports related to AR handling of open items
  • Respond to questions regarding invoices (both internal and externally)
  • Verify and post payments (check, wires & credit cards)
  • Timely electronic filing of AR documents, including but not limited to invoices
  • Timely application of all cash received, prompt research of all unidentified cash
  • Identify and resolve issues by working with other departments
  • Process AP invoices in the system in a timely manner
  • Correspond with vendors to resolve any open items
  • Receive and review documentation for completeness and compliance with financial policies, procedures, and contractual requirements
  • Exercise sound judgment regarding difficult situations and ability to determine when a situation may need supervisor/management involvement
  • Willing to take ownership and take on other duties as assigned
  • Keep all assignment-related information strictly confidential.
  • Can multitask as needed

ID
2017-9649
US-AZ-Tempe
Category
Accounting/Finance

The Workforce Optimization Manager is responsible for all facets of workforce management for a multi-site call center operation.  They are required to understand the broader direction of the businesses they support and serve as a subject matter expert for forecasting, planning, and staffing in an environment with a high degree of complexity.

 

The Workforce Optimization Manager will be focused on establishing and maintaining all workforce management goals associated with tracking, analyzing, planning of work volume, cost, headcount requirements, shrinkage, attrition and performance.  They will act as the key facilitator and liaison with the leadership team for all things workforce management related.

 

 

Position responsibilities:

  • Drive operational excellence related to workforce management
  • Develop and communicate all operational and call center short and long term plans
  • Monitor, track and analyze call center service level performance and scheduling assumptions
  • Engage business leaders in business strategy discussions on all things workforce management related including determining workforce implications; translating business strategy into human capital needs and potential impacts
  • Identify trends and incorporates those trends into long term FTE forecasts
  • Sets goals and reviews metrics with all levels of leadership team to ensure consistent performance
  • Develop and implement changes that improve overall organizational and operational processes that create productivity and efficiency gains, simplifying the business
  • Develop and implement work flow and call routing strategies to maximize call handling performance while reducing the cost to serve
  • Utilize data to enhance customer service, manage workflow, make changes to the business and establish an environment focused on exceptional customer service
  • Build and develop a high performing team plans, organizes, staffs, directs and controls the day-to-day operations of the department to deliver on and exceed business expectations
  • Ability and experience in building individual team member competencies and skills in support of Workforce Optimization functions.
ID
2017-9648
US-AZ-Tempe
Category
Operations

The Business Developer/Account Manager position is responsible for developing new business relationships and serving as the first level of support to existing clients.

 

Position responsibilities:

  • Develop an effective understanding of the capability, benefits and competitive advantages of TransPerfect’s services
  • Identify prospective customers and individual organizations to focus on sales activities
  • Develop new client relationships via cold calling, the Internet, and trade shows
  • In coordination with Sales Management, identify, qualify, develop and close sales opportunities
  • Promote and educate clients regarding TransPerfect’s services
  • Provide customer support and manage client expectations in liaison with the Production Management Team
  • Manage and control pricing and contractual issues by developing a thorough understanding of company procedures
  • Take an active role in learning about each client’s industry, business needs and company culture to identify new business opportunities and provide a high level of service
  • Perform other special projects or duties when required
ID
2017-9644
CN-Shanghai
Category
Sales

Summary:

The intern will form part of our Vendor Management department (Language Resource Planning)  and will support and assist the team in our Barcelona office. This department is responsible for all vendor management and qualification tasks. The intern will be able to learn and develop different skills through a valuable experience in a multicultural and dynamic environment and have the opportunity to see how a translation company works.

 

Position responsibilities:

  • Search for new vendors (translators, proofreaders, DTP specialists, transcriptions, etc.): posting jobs, contacts, CV management, etc.
  • Evaluation process: vendor selection process, test management and vendors’ performance follow-up.
  • Set up new vendors in the Accounting system: forms & contract management, adding vendors to our company’s databases, updating DBs
  • Rate negotiation

 

ID
2017-9641
ES-Barcelona
Category
Internship

Executive Assistant to the CEO who oversees business operations in Italy

Ideal candidate will have a background working for luxury brands in fashion

Primary duties include:
- Scheduling meetings,
- Making travel arrangements
- Organizing daily calendars
- Helping to facilitate language hurdles

Requirements:
- Several years of experience as an Executive Assistant reporting to a high level individual within a corporate structure
- Language fluencies required: Italian and English

Compensation commensurate with experience.

ID
2017-9640
US-NY-New York
Category
Linguist

Position Summary:

The position of the Project Coordinator is responsible for managing and coordinating the completion of all language projects.

 

Position responsibilities:

  • Manage the entire life-cycle of multiple localization projects in a fast-paced environment
  • Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project
  • Liaise with sales staff to clarify project parameters
  • Negotiate deadlines and rates with vendors
  • Establish and maintain excellent relationships with contract translators and proofreaders globally
  • Monitor and control projects status
  • Manage project finances, including budgeting
  • Prepare and maintain project documentation
  • Comply with relevant and applicable procedures
  • Perform quality checks at various stages of process to ensure quality and accuracy (proofreading, final eye…)
ID
2017-9639
FR-75008 Paris
Category
Project Management

Translations.com is seeking an E-Learning Account Manager who is motivated, ambitious and technically savvy.  This person will work on key enterprise accounts and strategic initiatives, perform analysis & evaluation, and design & articulate solutions to both a business and technical audience.

 

A successful candidate will have a good understanding of new and existing technologies and industry trends related to E-Learning and LMS platforms. This  role will require a very strong sense of urgency and organization to provide high quality solutions.

 

Description:

  • Plan, and assist in implementing enterprise level E-Learning solutions for our wide portfolio of clients
  • Participate in new business process: RFP, presentations, proposals
  • Assist in pre-sales meetings or workshops
  • Consult with key business and technology contacts to provide technical solutions
  • Work closely with the E-Learning Strategy Consultant, E-Learning Developers, Specialists and Project Managers in the definition, articulation, and presentation of proposed technology solutions
  • Manage initial POC/Pilots and subsequent on-boarding of designed E-Learning solutions to internal and client teams
  • Assist in building overall plans/budgets and subsequent adherence
  • Assist in training and adoption of E-Learning processes for internal and client teams
  • Consult clients’ training leaders on innovations in their E-Learning and training road map and suggest best practices for continuous growth and improvement as well as successful localization of their training materials
  • Take on responsibility and ownership of tasks, work well as part of a team and be self motivated
  • Acquire first-hand knowledge on Translations.com’s and partner technologies, tools and enhancements 
ID
2017-9635
AR-Buenos Aires
Category
Client Service/Support

The position of Quality Manager is a key player at TransPerfect. This position reports into the Department Manager. Your particular language skill will allow you to finalize all the end product before it goes to the client.   

              

Responsibilities:

  • Proofread all translated documents for grammar, punctuation and spelling errors
  • Format all translated documents to mirror the original source document
  • Give feedback to Project Manager re: translated text in the form of a Q score
  • Suggest subjective changes regarding style, smoothness, and feel of translated documents
  • Utilize reference materials to maintain consistency across projects for individual clients
  • Create glossaries for individual clients to complement reference materials
  • Operate computer assisted translation (CAT) tools to improve efficiency
  • Efficiently maintains formal disciplined operations procedures across a variety of client projects
  • Track project-specific non-conformances and resolutions
  • Assist with making new department processes while improving on existing ones (improve productivity, profitability)
  • Maintain strong relationships with contract translators, editors, and proofreaders
  • Investigate client complaints regarding translations – holding both freelance and full-time employees accountable
  • Be responsible for any errors/omissions associated with their translation projects
  • Track and report on company-wide quality metrics
  • Juggle overlapping projects and priorities in a fast-paced environment
  • Perform other special projects or duties when required
ID
2017-9634
US-NY-New York
Category
Linguist
  • Manage the entire life-cycle of multiple localization projects in a fast-paced environment
  • Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project
  • Liaise with sales staff to clarify project parameters
  • Negotiate deadlines and rates with vendors
  • Establish and maintain excellent relationships with contract translators and proofreaders globally
  • Monitor and control projects status
  • Manage project finances, including budgeting
  • Prepare and maintain project documentation
  • Comply with relevant and applicable procedures
  • Perform quality checks at various stages of process to ensure quality and accuracy (proofreading, final eye…)
ID
2017-9633
ES-Barcelona
Category
Project Management
  • Respond to client requests for new project initiatives. The Account Manager collaborates with various members of the production team to assess the scope of work and produce cost estimates for web and software localization as well as traditional translation projects. The Account Manager assesses the competitive landscape, develops project proposal and negotiates budget and schedule with the client.
  • Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion. The Account Manager is responsible for ensuring that any pitfalls are addressed and resolved by the project team.
  • Support the new business efforts by attending sales meetings, participating in sales calls, preparing RFPs and cost estimates and entertaining clients.
  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
  • Serve as the central point of contact for and liaison between external clients and internal production staff.
  • Set and fulfill client expectations.
ID
2017-9630
ES-Barcelona
Category
Client Service/Support

Translations.com is seeking an E-Learning Account Manager who is motivated, ambitious and technically savvy.  This person will work on key enterprise accounts and strategic initiatives, perform analysis & evaluation, and design & articulate solutions to both a business and technical audience.

 

A successful candidate will have a good understanding of new and existing technologies and industry trends related to E-Learning and LMS platforms. This  role will require a very strong sense of urgency and organization to provide high quality solutions.

 

Description:

  • Plan, and assist in implementing enterprise level E-Learning solutions for our wide portfolio of clients
  • Participate in new business process: RFP, presentations, proposals
  • Assist in pre-sales meetings or workshops
  • Consult with key business and technology contacts to provide technical solutions
  • Work closely with the E-Learning Strategy Consultant, E-Learning Developers, Specialists and Project Managers in the definition, articulation, and presentation of proposed technology solutions
  • Manage initial POC/Pilots and subsequent on-boarding of designed E-Learning solutions to internal and client teams
  • Assist in building overall plans/budgets and subsequent adherence
  • Assist in training and adoption of E-Learning processes for internal and client teams
  • Consult clients’ training leaders on innovations in their E-Learning and training road map and suggest best practices for continuous growth and improvement as well as successful localization of their training materials
  • Take on responsibility and ownership of tasks, work well as part of a team and be self motivated
  • Acquire first-hand knowledge on Translations.com’s and partner technologies, tools and enhancements 
ID
2017-9629
DE-Berlin
Category
Client Service/Support

Translations.com is seeking an E-Learning Account Manager who is motivated, ambitious and technically savvy.  This person will work on key enterprise accounts and strategic initiatives, perform analysis & evaluation, and design & articulate solutions to both a business and technical audience.

 

A successful candidate will have a good understanding of new and existing technologies and industry trends related to E-Learning and LMS platforms. This  role will require a very strong sense of urgency and organization to provide high quality solutions.

 

  • Plan, and assist in implementing enterprise level E-Learning solutions for our wide portfolio of clients
  • Participate in new business process: RFP, presentations, proposals
  • Assist in pre-sales meetings or workshops
  • Consult with key business and technology contacts to provide technical solutions
  • Work closely with the E-Learning Strategy Consultant, E-Learning Developers, Specialists and Project Managers in the definition, articulation, and presentation of proposed technology solutions
  • Manage initial POC/Pilots and subsequent on-boarding of designed E-Learning solutions to internal and client teams
  • Assist in building overall plans/budgets and subsequent adherence
  • Assist in training and adoption of E-Learning processes for internal and client teams
  • Consult clients’ training leaders on innovations in their E-Learning and training road map and suggest best practices for continuous growth and improvement as well as successful localization of their training materials
  • Take on responsibility and ownership of tasks, work well as part of a team and be self motivated
  • Acquire first-hand knowledge on Translations.com’s and partner technologies, tools and enhancements 
ID
2017-9628
CA-Toronto, Ontario
Category
Client Service/Support

We are looking for a new team member with software development skills and an interest in joining our division of TransPerfect Legal Solutions (TLS). This position is located in our downtown Dallas office and is in-house. You would be expected to make an immediate contribution by developing internal use software and tools. Your work will be used to manage and perform the various collection and tracking functions required by our global network of forensic laboratories. As a part of the team, you will make an immediate impact in a role with amazing growth opportunity.

ID
2017-9621
US-TX-Dallas
Category
Software Development

The Client Services team is a global group of account management professionals who specialize in localization of websites, software, and e-Learning. The Client Services team is seeking an E-Learning Account Manager who will manage client relationships with corporate training groups and oversee the localization project lifecycle of e-Learning content.

 

The ideal candidate will demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service. 

  • Serve as the primary point of contact for clients. Respond to requests for new project initiatives and guide clients on localization best practices.
  • Develop project plans for localization of e-Learning courses and execute by coordinating across language, engineering, and media production teams.
  • Consult with key business and technology contacts to provide technical solutions
  • Proactively learn about clients’ business needs and company culture, identifying new opportunities and providing a high level of customized service
  • Support the development of new business by attending sales meetings, participating in sales calls and preparing cost estimates, RFPs
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables
  • Perform other special projects or duties when required
  • Travel to client meetings when necessary
ID
2017-9615
US-IL-Chicago
Category
Client Service/Support

Independent Contract Interpreters are responsible for providing consecutive interpretation services over-the-phone from an at-home office.  They must have training and experience necessary to provide accurate and complete interpretation, be able to pass an interpretation assessment test and conduct themselves according to the ethical and professional guidelines and best practices as outlined both by TransPerfect and the larger profession.  Successful Independent Contractor Interpreters will be expected to provide excellent customer service, communicate all information and ideas clearly and accurately, and respond to any feedback provided from monitoring.

 

  • Provide the highest level of customer service during interpreting sessions
  • Meet interpreter quality standards set by TransPerfect Connect’s TTQ department
  • Continuously expand vocabulary and knowledge of subject matter required for various clients
  • Receive and respond to feedback based on remote monitoring sessions
  • Complete all required compliance training and keep all assignment-related information strictly confidential
  • Provide accurate and complete interpretation; never paraphrasing
  • Interpret without ever counseling, advising or interjecting personal opinions
  • Maintain all professional and ethical standards as outlined by TransPerfect and the larger profession
ID
2017-9614
US-All US Locations
Category
Interpretation

Position Summary:

The position of the Project Coordinator is responsible for managing and coordinating the completion of all language projects.

 

Position responsibilities:

  • Manage the entire life-cycle of multiple localization projects in a fast-paced environment
  • Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project
  • Liaise with sales staff to clarify project parameters
  • Negotiate deadlines and rates with vendors
  • Establish and maintain excellent relationships with contract translators and proofreaders globally
  • Monitor and control projects status
  • Manage project finances, including budgeting
  • Prepare and maintain project documentation
  • Comply with relevant and applicable procedures
  • Perform quality checks at various stages of process to ensure quality and accuracy (proofreading, final eye…)
ID
2017-9612
DE-Berlin
Category
Project Management

Scope of the job:

Under the direction of the Team Lead to assure effective project management for assigned localization projects to produce high quality localized computer software and documentation from usually English and German into all other required languages.

 

Responsibilities:

Ensure the successful management and completion of localization projects through professional project management within budget and timeline, and within our quality standards.

 

Finance:

  • Create, monitor, and update project quotes.
  • Ensure client’s approval of the initial quotes and changes.
  • Negotiate pricing for each project and issue purchase orders.
  • Provide financial analysis of projects to management.
  • Deliver projects within agreed budget (within iSP’s quality standards and processes).
  • Maintain all project related (financial) administration.

Communication:

  • Client communication – main point of contact for client communication; maintain smooth communication with clients, Sales en Client Services on all project related matters.
  • Production staff – liaise between client and production staff; provide production staff with all information necessary for successful completion of the project. This includes internal as well as external staff in the form of freelancers, sub-contractors and partners.
  • PM department – communicate with the PM Lead and General Manager about issues that would affect other projects.
  • Liaise with freelancers, other vendors, and partners of iSP on non-project related issues if needed.

Project Execution:

  • Secure and assign resources (internal and external) for projects.
  • Manage allocated teams in terms of project related matters.
  • File handling – receive, distribute and deliver files (between internal and external resources and clients).
  • Monitor and ensure timely completion of tasks.
  • Support production staff in other departments when needed; trouble-shoot.
  • Ensure delivery by agreed deadlines.
ID
2017-9611
DE-Berlin
Category
Project Management

Position responsibilities:

  • Own the product lifecycle for multiple content connector plug-ins for CMS systems such as Drupal, Wordpress, Magento, EpiServer, Ektron, Hybris etc.
  • Work with new partners to build integration into GlobalLink – our flagship cloud based translation management platform.
  • Managing the entire product life cycle which includes

- Planning continuous upgrades for new features and adapt to latest market releases

- Brainstorm with developers across multiple time zones to define granular feature specs

- Assist in UI/UX design

- Release planning and QA scheduling.

- Review QA test plans

- Review Documentation updates

  • Competitor analysis
  • Develop marketing collateral and assist tech sales
  • Analyzing potential partner relationships
ID
2017-9610
ES-Barcelona
Category
Other

As a result of continued demand for our products and services, Translations.com, is looking to for a bright, self-motivated Website Engineer to join our “startup within an established company” and work on a language translation project for our global clients. Your work will directly impact live websites of our worldwide client base with new clients being added every week.

 

Description

  • Analysis of web sites and applications for localization potential and time/material requirements
  • Automation of analysis and file parsing and filtering, plus several other related activities
  • Re-engineering of some components (re-coding, and other technical changes to accommodate localization-related adjustments, script writing, as required)
  • Ensure compliance with clients requirements and integrity of data
  • Interface and coordinate with project management and art-graphics personnel, sales and customers; provide input to pre-sale planning and estimating of projects
  • Provide support to operations and sales management, as required
  • Provide quotes on new projects for marketing/sales departments as needed
  • Perform other special projects or duties when required

 

ID
2017-9609
US-NY-New York
Category
Information Technology

Position Summary:

The position of the Project Manager is responsible for managing and coordinating the completion of all language projects.

 

Position responsibilities:

  • Manage the entire life-cycle of multiple localization projects in a fast-paced environment
  • Coordinate all the project phases and efficiently predict the lifespan of all the stages of the project
  • Liaise with sales staff to clarify project parameters
  • Negotiate deadlines and rates with vendors
  • Establish and maintain excellent relationships with contract translators and proofreaders globally
  • Monitor and control projects status
  • Manage project finances, including budgeting
  • Prepare and maintain project documentation
  • Comply with relevant and applicable procedures
  • Perform quality checks at various stages of process to ensure quality and accuracy (proofreading, final eye…)
ID
2017-9608
AR-Buenos Aires
Category
Project Management