TransPerfect

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- Implementation of bug fixes reported during the linguistic and functional QA using Articulate Studio, Storyline, Lectora, Adobe Captivate, and other e-learning applications - Create and develop e-learning courses from scratch, including content authoring and assembly of the different components according to client’s specifications - Produce estimations of efforts needed to localize existing e-learning courses into multiple languages - Troubleshoot technical issues - Perform daily hands-on editing of multiple projects in coordination with Project Manager - Liaise with clients to clarify scope and technical questions related to projects - Coordinate and communicate with other e-learning specialists in different offices, freelancers, agencies, Project Managers, and other production team members, in various offices and time zones, to ensure project deadlines are met - Train and build/manage team of formatters - Perform other special projects or duties when required
ID
2018-9945
Location
BR-Sao Paulo
Category
Other
Summary   Reporting to the Program Manager, the Implementation Project Manager (PM) is responsible for the successful completion of key projects within the PMO, such as discovery, process mapping, and onboarding new accounts, or planning and deployment of new services.   Role and Responsibilities - Lead the discovery process, interviewing client stakeholders onsite and remotely - Map existing and proposed processes into workflows - Convert client requirements into project deliverables - Document, manage, and lead the mitigation of project risks - Develop and manage project plans and budgets - Develop relationships of trust, within the organization and with the client stakeholders - Communicate progress and challenges to key stakeholders from practitioners to executives - Define and drive plans for process improvement - Analyze and troubleshoot technical and client-specific issues
ID
2018-9944
Location
ES-Barcelona
Category
Project Management
  TransPerfect Connect is looking for a Spanish <> English Bilingual Interpreter to work out of our Tempe, AZ Office.   Quite simply, TransPerfect Connect Interpreters play an irreplaceable role in our success as a company. They are the ones who allow us to enable global communication for all, no matter the language barrier.    The perfect interpreter aspires to be a fantastic advocate for our end clients, utilizing their talents to deliver superior consecutive interpretations, we want someone who is ready to use their language abilities to help others.   What We’re Looking For   In order to be a TransPerfect Connect Interpreter, it is required that our applicants are fluent in English and Spanish at an above average level, able to pass a language assessment, and able to consecutively interpret conversations with ease and accuracy.   We provide all Spanish Interpreters with three weeks of in-center training. The program is not only intended to teach various interpretation and listening skills, but to also expand our applicant’s knowledge of industry-specific terms and protocols. Applicants complete their training once they hold successful practice sessions with experienced interpreters.    After training, Spanish Interpreters will be expected to demonstrate excellent customer service practices, communicate all information clearly and accurately, and adhere to work requirements. Successful Interpreters will have the opportunity to learn new subject matter, become qualified to service more challenging call types, and advance their careers.   Why Be An Interpreter With TransPerfect?   TransPerfect Connect is the world's leading provider of remote interpreting solutions. Because of this achievement, some of the most prestigious brands and organizations in the world are partnered with TransPerfect Connect, giving you the experience and opportunity to be on the front line for these corporations.   But at the end of the day, what this position gives you is the chance to make a difference. To make a difference to the tens of millions of people that don’t have the ability to communicate freely. To make a difference in your own life, as the interpretation industry is growing faster and faster each and every year. To make a difference for your future, as many of our former interpreters are now in managerial and supervisory roles. Do you want tomake a difference?   Benefits TransPerfect Connect offers a comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, flexible spending account options, and a proactive and accessible HR department that focuses on the staff’s health and happiness.    
ID
2018-9943
Location
US-AZ-Tempe
Category
Interpretation
Position Summary: TransPerfect is looking for a proactive, motivated, and performance-driven professional, capable of working inside a team and also individually. As a Vendor Manager, your mission will be to expand the company’s network of collaborators by building strong relationships with our industry community. In order to achieve this goal, you will source and find qualified candidates for different types of freelance linguistic tasks worldwide. You will take care of testing, recruitment, rate negotiations, and database updates.   In TransPerfect, you will have the chance to develop your career in a multinational company with more than 85 offices worldwide, working with a young and motivated team.   Responsibilities: - Screening external candidates and contacting potential resources - Taking care of the whole recruitment process of new vendors - Building strong relationships with all vendors - Supporting and working closely with Production to facilitate their daily work - Making the most of each application – testing linguists on their main fields of expertise, negotiating their most competitive rates - Keeping an updated database with all the relevant information on linguists - Ensuring our vendors’ documents are updated and on file - Working closely with them to have their issues solved as earlier as possible, and liaison with appropriate departments for this purpose - Promoting the use of your vendors - Making sure all fronts and resources are maximized for recruitment - Keeping track of all your candidates and their skills for any possible leverage - Writing and posting job offers
ID
2018-9942
Location
ES-Barcelona
Category
Other
Summary: Under the direction of the Team Lead to assure effective project management for assigned localization projects to produce high quality localized computer software and documentation from usually English and German into Dutch and also many other required languages.   Responsibilities: Ensure the successful management and completion of localization projects through professional project management within budget and timeline, and within our quality standards.   Finance: - Create, monitor, and update project quotes. - Ensure client’s approval of the initial quotes and changes. - Negotiate pricing for each project and issue purchase orders. - Provide financial analysis of projects to management. - Deliver projects within agreed budget (within TransPerfect quality standards and processes). - Maintain all project related (financial) administration. Communication: - Client communication – main point of contact for client communication; maintain smooth communication with clients, Sales and Client Services on all project related matters. - Production staff – liaise between client and production staff; provide production staff with all information necessary for successful completion of the project. This includes internal as well as external staff in the form of freelancers, sub-contractors and partners. - PM department – communicate with the PM Lead and General Manager about issues that would affect other projects. - Liaise with freelancers, other vendors, and partners of TransPerfect on non-project related issues if needed. Project Execution: - Secure and assign resources (internal and external) for projects. - Manage allocated teams in terms of project related matters. - File handling – receive, distribute and deliver files (between internal and external resources and clients). - Monitor and ensure timely completion of tasks. - Support production staff in other departments when needed; trouble-shoot. - Ensure delivery by agreed deadlines.
ID
2018-9941
Location
NL-WP Utrecht
Category
Project Management
We are seeking goal-oriented, organized, energetic and talented individuals who have a passion for problem-solving. With primary responsibilities in the areas of Project Management, Logistics, and Quality Assurance, the mission of the Client Services team is to retain and grow client relationships by orchestrating the entire project lifecycle and delivering a superior level of customer service.   The Client Services team onboards and leads the implementation of eDiscovery and litigation support projects at TransPerfect Legal Solutions.    Please see the shift available for this position: Mon-Fri 12pm-8:30pm   - Respond to client requests for new project initiatives. - Collaborate with various members of the production, tech and sales teams to assess the scope of work and produce cost estimates. - Frame project instructions, specifications and deadlines within our internal job-tracking system. - Serve as the primary point of contact for clients and third party vendors. - Oversee full project lifecycle; monitor and communicate project progress; ensure strict adherence to deadlines, protocols and budgets and ultimately produce high quality deliverables. - Set and fulfill client expectations. - As needed, execute and QC reprographic output, electronic file conversions and document productions, including e-labeling and numbering, bates stamping, creating load files, performing OCR and other duties to support our tech teams with culling, processing and hosting electronically stored information. - Experienced candidates will be called upon to provide training and guidance on best practices to support process improvement and optimization and to aid in scoping and developing technical solutions. - Perform other special projects or duties when required.
ID
2018-9938
Location
US-DC-Washington
Category
Project Management
Do you love working with data but also enjoy working with people? TransPerfect Legal Solutions is currently looking for recent grads with analytical mindsets to join our team as a Project Coordinator. You'll have the opportunity to work with different technologies while building relationships with our top clients at the same time!   The eDiscovery Project Coordinator assists a team of Project Managers in overseeing the execution of litigation support projects and is ultimately responsible for the quality and timeliness of each project. This is a junior-level project management role with the potential to become a Project Manager.   - Assist Project Managers with client requests - Responsible for the execution of litigation support projects - Oversee full life cycle of projects according to client parameters. - Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope - Work closely with production staff to ensure proper allocation of resources based on deadlines and priorities set by the client - Serve as a liaison between the production staff, and the client during the life cycle of a project - Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action - Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are met
ID
2018-9937
Location
US-NY-New York
Category
Project Management
Overview: The Subtitle Technician team is responsible for preparing work materials for translators, running technical checks on translated subtitle files, exporting and delivering files according to the customer delivery specification. The team lead is responsible for oversight of the daily operation of the team and its success.   Responsibilties: - Proficient in various competencies relevant to timed text translation services - Time-stamping and spotting, preparing the Source Master Template with timing information and applying it to the texted transcript. - Perform non-linguistic quality checks on the translated subtitle file(s) - Correct non-linguistic errors found during the quality check e.g. positioning, synchronization, reading speed, etc. - Transcode the translated master file to the delivery specifications - Log and report issues found to facilitate continuous improvement in the production chain. - Perform duties in a time-sensitive environment meeting daily delivery deadlines - Generally work independently within established procedures associated with timed text disciplines - Actively participate in continuous improvement initiatives, including, suggesting improvements to workflow and testing new solutions. - Adhere to full-time schedule and occasionally work overtime when needed. - Adhere to all company policies and procedures. - Perform other related duties as assigned.
ID
2018-9936
Location
PL-Warszawa
Category
Other
Overview The media transform team is responsible for preparing video e.g. editing and transcoding materials for localization as well as assembling the final localized master video files for distribution. The team lead is responsible for oversight of the daily operation of the team and its success   Responsibilities - Monitor the Media Transform team to ensure they are providing the highest level of accuracy and customer satisfaction. - Monitor the quality and efficiency of work delivered by the Media Transform team. - Ensure the new procedures are communicated within the Media Transform team. - Identify and report the operational issues to the Hub Production Supervisor. - Liaise with the scheduling team to prioritize and delegate tasks. - Assist in evaluation of the Media Transform team performance and provide information about the team and team’s needs to the Hub Production Supervisor. - Encode audio/video assets from any available source asset to specification using the TRANSPERFECT’S prescribed workflows and equipment - Transcode audio/video assets from any available source asset to specification using the TRANSPERFECT’S prescribed workflows and equipment - Perform audio/video editing, layback and standards conversion using the TRANSPERFECT’S prescribed workflows and equipment - Perform audio/video specification quality assurance prescribed by TRANSPERFECT’S’s policy and procedures in advance of hand off to Quality Control - Perform delivery of assets via accelerated digital delivery mechanisms using the TRANSPERFECT’S prescribed workflows and equipment - Troubleshoot and correct reported issues with assets and escalate to production managers and engineering as necessary - Maintain an up to the minute accurate account of production and task status in TRANSPERFECT’S’s task management systems - Stay current with TRANSPERFECT’S workflows and workflow change management updates. - Actively participate in continuous improvement initiatives, including, suggesting improvements to workflow and testing new solutions. - Adhere to full-time schedule and occasionally work overtime when needed. - Adhere to all company policies and procedures. - Perform other related duties as assigned.
ID
2018-9935
Location
PL-Warszawa
Category
Other
Overview The Media Quality team is responsible for the maintaining a low rejection rate ensuring all media deliverables meet the highest standards. The team lead is responsible for oversight of the daily operation of the team and its success.   Responsibilities - Identify, escalate and participate in resolving operational issues - Investigate problems or issues and develop a full view of the situation to provide advice to operations and management - Oversee critical tasks or deliveries to ensure accurate and timely completion. - Monitor the departmental capacity, evaluate departmental capabilities and staffing needs, - Maintain a competent pool of resources - Attend departmental and management meetings representing the Quality Assurance team - Provide feedback and suggestions in the evaluation of employee performance - Perform File QC’s using various playback programs and nonlinear editing systems - View media and identify any defects (digital hits, macro blocking, interlacing, etc…), continuity or incomplete content found during testing - Listen to media and identify any audio drop outs, pops, distortions, etc. - Complete detailed reports of quality control testing while noting any deficiencies in the products - Stay current with Transperfect’s workflows, workflow change management updates - Perform general administration duties as needed. - Perform other related duties as assigned. - Actively participate in continuous improvement initiatives, including, suggesting improvements to workflow and testing new solutions. - Adhere to full-time schedule and occasionally work overtime when needed. - Adhere to all company policies and procedures. - Perform other related duties as assigned.
ID
2018-9934
Location
PL-Warszawa
Category
Other
Overview The Digital Asset Specialist team provides logistical support for digital and physical asset and the organization of our asset repositories. You are responsible for performing the duties and leading the team of asset managers ensuring timely deliveries and maintaining a well-organized asset library.   Responsibilities - Facilitate the uploading and downloading of digital assets - Facilitate the shipping and receiving of physical assets - Assign appropriate taxonomy and metadata to assets - Maintain Transperfect’s file naming conventions and folder structure protocols - Educate, train and promote the use of the digital asset management system - Monitor the quality, efficiency and professionalism of the services delivered by the Asset Management team. - Ensure the new procedures are communicated within the Asset Management team. - Ensure production procedures are properly enforced and executed. - Identify and report any operational issues or concerns. - Liaise with the scheduling team to prioritize and delegate tasks. - Actively educate other production teams with regard to asset management and asset flow. - Assist in evaluation of the Asset Management teams’ performance - Escalate and resolve any technical issues with the Engineering department. - Actively participate in continuous improvement initiatives, including, suggesting improvements to workflow and testing new solutions. - Adhere to full-time schedule and occasionally work overtime when needed. - Adhere to all company policies and procedures. - Perform other related duties as assigned. - Support critical and time sensitive requests
ID
2018-9933
Location
PL-Warszawa
Category
Other
The Studios Client Services team is a global group of account management professionals who specialize in media localization. The Media Account Manager will be responsible for the entire life-cycle on all projects assigned to them.  They will oversee all aspects of project coordination (scoping, quoting, launching and management of all data, personnel and departments involved) from hand-off through project completion, to ensure on-time, on-budget, and quality delivery. Description: - Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide. - Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates. - Assess the competitive landscape, develop project proposals, negotiate budgets and schedules with the client. - Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables. - Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service. - Understand and abide by individual project instructions. - Comply with all ISO regulations, processes and procedures. - Liaise with clients, sales staff and production departments to clarify project parameters. - Negotiate rates and deadlines with clients to maximize profitability and project completion speed. - Having daily calls with potential clients and existing clients regarding outstanding quotes and on-going projects. - Communicate any issues/problems/caveats or additional information to clients/Sales Staff as soon as that information is available. - Set and fulfill client expectations. - Perform other special projects or duties when required.
ID
2018-9929
Location
US-CA-Los Angeles
Category
Client Service/Support
TransPerfect Legal Solutions is looking for entry-level candidates/recent grads to join our Deposition Servicesteam. If you love working with numbers but also enjoy working in a collaborative team environment, this is the perfect role for you!   You will work in our Deposition Services team and be part of a dynamic, growing group of people who make the best out of their days in the office. Not every day and every assignment will be the same, so the ideal candidate will have strong attention to detail and superhuman organization skills.   Responsibilities include, but are not limited to:   - Working in a web-based application to invoice our clients - Generating invoices, POS, and emails for our court reporters and videographers - Properly tracking custom costs for our credit cards - Confirming rates with Sales team when needed - Answering client questions regarding invoices, answering resource questions regarding payments - Assisting with client collections for our Depo sales team when needed
ID
2018-9928
Location
US-NY-New York
Category
Administrative/Clerical
Summary: The position of Sales Account Executive is responsible for developing new business relationships and serving as the first level of support t existing clients.   Responsibilities: - Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation - Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information - Generate daily mailings to prospective clients using updated and accurate spreadsheets - Cold call prospective clients - Creatively problem solve to improve current new business development strategy - Negotiate rates and deadlines with prospective and current clients - Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time and competitors’ information - Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product - Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service - Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data - Perform other special projects or duties when required
ID
2018-9925
Location
CO-Medellin
Category
Sales
Summary: WorldLingo is looking for recent graduates who will work directly with Senior Development staff.  You will assist in creating applications, components, and services to introduce new capabilities for our customers. As a member of the team, you will have the chance to work on unique and innovative solutions on a highly scalable web service platform.   This position is responsible for working on development and design, using new technologies and concepts to quickly deliver functionality for our customers. The online channel is a key focus area for the company and is growing at an aggressive rate, creating an exciting workplace and utilizing your skills to their potential. Responsibilities: - Develop and deliver quality applications on-time and on-budget following project plans and against delivery commitments - Unit and system testing of application code - Analysis and identification of technical areas of improvement within existing web applications - Maintain current technical knowledge to support rapidly changing technology, always on a look out for new technologies and work with management and development team in bringing new technologies - Deliver quality code - Develop effective documentation and development methodology - Participate in and receive feedback on organizational effectiveness from team members and peers
ID
2018-9924
Location
US-NV-Las Vegas
Category
Software Development
Summary: Translations.com is looking for an Account Associate for its growing Global Client Solutions team!  As an Account Associate, you will manage the entire life cycle of media localization projects, acting as a liaison between clients and production teams. You will focus on coordinating and tracking the completion of projects, as well as troubleshooting and assisting management, as needed. This is a dynamic role and a great introduction to audiovisual localization within a creative team where you will shine as a proactive and positive team member.    Responsibilities: - Review and understand client orders and project deliverables, determine production milestones and preemptively flag any concerns and/or questions prior to kick-off. - Coordinate the creation of subtitles, closed captions, dubbed audio, scripts or related deliverables. - Work closely with Account Managers to establish and manage project schedules, and ensure that projects are completed on time and within budget. - Develop skills to identify opportunities to advise clients on best practices for localization. - Collaborate with multiple departments, including technical teams, to create client deliverables. - Prepare project reports, progress summaries, and/or related billing data, as needed. - Develop professional expertise in technical and creative aspects of audiovisual localization.
ID
2018-9922
Location
US-CA-Los Angeles
Category
Client Service/Support
- Translate and proofread various types of documents related to marketing - Ensure translated documents mirror the original source document - Edit documents, specific to marketing - Efficiently maintains formal disciplined operations procedures across a variety of client projects - Track project-specific non-conformances and resolutions - Personally perform project QA steps - Assist with making new department processes while improving on existing ones
ID
2018-9921
Location
ES-Barcelona
Category
Linguist
Summary: The Client Services Representative (CSR) employees provide support for the users on the TransPerfect Interactive platforms. CSRs are also responsible for performing, at the direction and discretion of the Manager of Client Services, User Acceptance Testing (UAT) of new features and functions of the application completed by the development team.   Description: • Provide customer support for clients and their users (different countries and regions) on the TransCEND Virtual Data Room and TransPort Translation web applications . • Provide phone support for users calling the support phone line. • Manage the individual projects on the TransPerfect Interactive applications, including:    - working with the administrators in the creation of the site.    - training end users on using the application.    - working closely with the site administrators on the ongoing upkeep and management of the site. • Identify and qualify customer support issues that can be resolved via escalation and/or enhancement requests or bug fixes to the system • Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor • Work as part of a global support team with teammates located in NewYork, London, and Tokyo office • Responsible for performing User Acceptance Testing (UAT) of application new features and functions
ID
2018-9920
Location
JP-Tokyo
Category
Client Service/Support
  TransPerfect studios is going all-in on the future of gaming localization: top quality, continuous localization process and localization live services to bring the best global experiences to tens of millions of players. We are building a new Gaming localization Platform which will enable the creation & continuous localization process for game assets. The components of this Platform will augment GlobalLink and Media.next capabilities and bridge the gap with development game engines like Unity 3D, Unreal Engine and version control systems like GitHub or Perforce. to streamline the game assets lifecycle from their authoring to their integration. The Gaming localization Platform is a scalable, multi-instance online system, which all assets and users involved in that process could work at the same time. Those users are game developers, script writers, producers, sound artists, audio engineers, localization product managers, translators and localization QA testers. We’re looking for talented, engineers to join us and help to shape the future of gaming localization. The engineers needed for gaming localization bring expert-level knowledge of specific technical areas but they’ll get a broad knowledge across a wide range of domains. The ideal candidates are people who aren’t constrained to particular technologies and are eager to learn new things to overcome any obstacle in the way of delivering the best global value to players Reporting to the Gaming Localization Technology Director, and under technical supervision of the Senior Engineering lead the software engineer will be a key team member developing the platform.   Responsibilities:   - Collaborate in architecture analysis and reviews - Ensures that the components are fulfilling the requirements set by product management - Deliver the different components in a timely manner, with the appropriate quality level, and with the adequate scalability and reliability - Ensure successful design and implementation of assigned capabilities inside the gaming tech components - Collaborate on the product strategy and roadmap - Implement the functionality provided by product management - Assist Gaming Division and internal/external users in the proposal of viable localization pipelines to allow the use of gaming modules & tools - Create documentation about the tech modules - Troubleshoot escalated client issues related to the application - Perform maintenance, feature updates, and improvements on all existing gaming modules & tools. - Identify and create new tools that are needed for the Gaming Department. - Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor
ID
2018-9919
Location
ES-Barcelona
Category
Software Development
Position: Opportunity to shadow and work alongside our creative strategist and video content producer in our Barcelona city centre offices. You will be part of the Client Services Department within TransPerfect Studios, division that oversees international media, digital and creative engagements with some of the largest brands globally. We provide international marketing support, including global content and digital strategy, creative development, multilingual production and much more. Working with our in-house and partner studios worldwide, we deliver creative solutions to clients from concept to international rollout.   Responsibilities: - Project budgeting and project plan definition support - Assisting in organizing live action shoots for various projects - Researching talent and updating database - Administrative tasks and office coordination
ID
2018-9918
Location
ES-Barcelona
Category
Internship