TransPerfect

Production Manager

ID
2017-9047
Category
Project Management
US-NY-New York

Responsibilities

Summary:

Translations.com seeks a bright, self-motivated Production Manager to join our “startup within an established company” for our global enterprise clients. Your work will directly impact live websites through language technology projects.

 

As a Production Manager you will manage the production teams and collaborate with internally with sales and client services teams to ensure quality efficient production processes for enterprise level client projects. A strong candidate for this position is a quick learner who can effectively manage a diverse team. You will also have a strong sense of ownership. If you’re excited by new challenges this could be the right fit for you!

 

Responsibilities:

  • Ensure that all direct reports trained with knowledge to effectively perform all of their required duties
  • Conduct one-on-one meetings with direct reports twice a month
  • Work directly with reports to ensure effective execution of all projects on a micro-level
  • Generate quotes / approve non-standard budgets for potential projects for Sales team
  • Work with Quality Assurance department to investigate and close Corrective Actions involving their department
  • Conduct Performance Review evaluations, mentor/coach the team, set objectives and execute disciplinary actions
  • Assist with high-level negotiations / preferred pricing agreements with vendors on an ongoing basis, as required
  • Troubleshoot any and all issues that arise
  • Work with manager to help generate ideas for improvement on a departmental level
  • Engage into process improvement
  • Attend client calls and meetings to help generate business, conduct quality reviews and ensure customer satisfaction,
  • Ensure the team is aligned with the Business Unit objectives and work with the team in meeting them

Qualifications

About You

As a Production Manager you are a:

  • Creative thinker – You are curious and unafraid to ask questions
  • Hard worker – You are industrious and diligent in everything you do
  • Innovator – You are willing to initiate changes and introduce new ideas
  • Motivated – You are proactive and will not wait to be told what needs to be done

You experience includes:                                 

  • Minimum Bachelor’s Degree from a 4-year college or university
  • Excellent communication skills (both written and verbal) in English
  • Ability to effectively multitask in order to simultaneously execute multiple projects
  • Exceptional problem solving/critical thinking skills
  • Ability to maintain professionalism, focus and results-orientation in all situations, especially under tight deadlines
  • Localization experience, in a Global Sr. Project Manager or Program Manager role

 

Overview

About Us:

Translations.com is a world leader in website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner.

We were founded on the principle that great service is, and always will be, a key differentiator in the localization industry. Our dedication to client satisfaction is what we consider to be our most valuable asset. From President to Project Manager, we believe that making our clients' lives easier and delivering language services that exceed expectations allows us to develop and maintain strong client relationships, and hence to grow our business.  Please visit us at www.translations.com.

 

Translations.com offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff’s health and happiness. Translations.com is an equal opportunity employer.

 

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