TransPerfect

Senior Project Manager

ID
2017-8722
Category
Project Management
US-PA-Philadelphia

Responsibilities

Department: TransPerfect Interactive, Life Sciences

 

Summary:

This is a senior level role reporting directly to the Director of TransPerfect Life Sciences Solutions.  The Project Manager is the main point of contact for clients at TransPerfect Interactive.  The PM will be responsible for maintaining the quality of client Trial Master File integrity and assisting in the periodic audits of TMF contents. The PM will also be responsible for keeping up to date SOPs regarding TMF management. The PM will be required to meet all client timelines and work in conjunction with the operations team as well as the global document management team.

 

Description:

  • Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates
  • Grow existing client relationships through service and technology lead development
  • Win new client relationships by attending sales meetings, participating in sales calls, and preparing RFP responses and cost estimates
  • Take a proactive role in learning about clients’ industry and business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables
  • Serve as the primary point of contact for client contacts
  • Set and fulfill client expectations
  • Perform other special projects or duties when required
  • Oversee study budget and monitor employee time against Client Budget and Statement of Work
  • Work directly with the Director to implement process improvements
  • Be a team leader within the department and fill in for the Director on occasions

Qualifications

Required skills:

  • Minimum Bachelor’s Degree from a 4-year college or university
  • Experience in customer service
  • Minimum of 5 years of experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)
  • Knowledge of clinical development phases and processes
  • Superior written and spoken communication skills in English
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Must be able multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active measures to solve problems, and commit to a high level of service

 

Desired Skills:

  • Able to multitask in a fast-paced environment
  • Works well with people from a variety of different backgrounds and cultures
  • Builds relationships with clients and co-workers
  • Can work independently and as part of a team
  • Takes active measures to solve problems and commit to a high level of service
  • Has a strong knowledge of Technology within the industry

Overview

About TransPerfect

For over 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, training and learning, and legal support services. TransPerfect also offers a suite of cutting edge technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

 

With revenues of $500 million and more than 3,800 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 90 client service locations on 6 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.

 

TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff’s health and happiness.

 

TransPerfect is an equal opportunity employer.

 

For more information on TransPerfect  Family of Companies, please visit our website at www.transperfect.com

 

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