TransPerfect

Project Coordinator

ID
2016-8095
Category
Project Management
CN-Shanghai

Responsibilities

The position of Project Coordinator is a junior role within the production team. The position has the exposure to all elements of project management and will handle projects independently after the completion of PM training.

 

  • Be responsible for the entire life-cycle on all projects assigned to him/her: oversee all aspects of project coordination (scheduling and management of all data, personnel and resources) from hand-off through project completion, to ensure on-time, on-budget, and quality delivery
  • Juggle multiple projects and priorities simultaneously in a fast-paced environment
  • Understand and abide by individual project instructions
  • Comply with all ISO regulations, processes and procedures
  • Cooperate with Quality personnel to ensure that the translation perfectly complies with instructions and is linguistically ideal
  • Liaise with Sales Staff to clarify and correct project parameters
  • Establish and maintain excellent relationships with contract translators and proofreaders globally
  • Negotiate rates and deadlines with contract translators and in-house translators to maximize profitability and efficiency
  • Effectively manage contract and full-time linguists
  • Impose sanctions in a timely fashion on linguists as appropriate when a poor or untimely product is returned
  • Bill projects within 24 hours of completion and comply with all regulations and processes
  • Coordinate with Sales Staff to educate clients regarding individual projects – potentially contacting clients directly
  • Return final products to Sales Staff early or on-time consistently
  • Communicate any issues/problems/caveats or additional information to Sales Staff as soon as that information is available
  • Trouble-shoot projects’ problem
  • Investigate client complaints
  • Discuss issues with clients and Sales Staff and creatively problem solve to alleviate issues
  • Perform quality checks at various stages of process to ensure quality and accuracy (proofreading, final eye, communication with linguists and client reviewers on specific linguistic issues)
  • Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor

Qualifications

  • Minimum Bachelor’s degree 
  • Excellent communication (written and verbal) skills in English
  • Excellent problem solving and analytical skills
  • Experience coordinating projects and assignment of resources a plus
  • Effective time management

Overview

For more than 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

 

With revenues of over $400 million and more than 3,000 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 85 client service locations on 6 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high-caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.

 

TransPerfect offers a comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, flexible spending account options, and a proactive and accessible HR department that focuses on the staff’s health and happiness.

 

TransPerfect is an equal opportunity employer.

 

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

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