The Client Services team is a global group of account management professionals who specialize in the areas of Website, Software, eLearning and Gaming Localization, Website Development, Enterprise-wide Relationships and Program Management. The Client Services team is seeking a goal-oriented, energetic and talented individual who has a passion for problem solving. The Account Manager retains and grows client relationships and orchestrates the project lifecycle, for projects in over 100 languages.
Minimum Bachelor’s Degree from a 3-year college or university
2-5 years experience in client-facing account management / client service representative role in ideally eLearning, website, software or gaming development or localization.
Superior written and spoken communication skills in English
Ability to calculate discounts, interest, commissions, proportional percentages. Ability to apply these concepts to develop practical solutions
Proficiency in Microsoft Office (Word, Excel, Outlook)
Willingness to travel
The ideal candidate will demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team, take active measures to solve problems and commit to a high level of service.
Translations.com is a world leader in website localization, software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner.
We were founded on the principle that great service is, and always will be, a key differentiator in the localization industry. Our dedication to client satisfaction is what we consider to be our most valuable asset. From President to Project Manager, we believe that making our clients' lives easier and delivering language services that exceed expectations allows us to develop and maintain strong client relationships, and hence to grow our business.