• Japanese Quality Manager / Proofreader (Corporate Technical - Finance, Legal & IT)

  • Responsibilities

    The position of Quality Manager is a key player at This position reports into the Department Manager. Your particular language skill will allow you to finalize the end product before it goes to the client.

    • Proofread all translated documents for grammar, punctuation and spelling errors
    • Format all translated documents to mirror the original source document
    • Give feedback to Project Manager re translated text in the form of a Q score
    • Suggest subjective changes regarding style, smoothness, and feel of translated documents
    • Utilize reference materials to maintain consistency across projects for individual clients
    • Create glossaries for individual clients to complement reference materials
    • Operate computer assisted translation (CAT) tools to improve efficiency
    • Efficiently maintains formal disciplined operations procedures across a variety of client projects
    • Track project-specific non-conformances and resolutions
    • Assist with making new department processes while improving on existing ones (improve productivity, profitability)
    • Maintain strong relationships with contract translators, editors, and proofreaders
    • Investigate client complaints regarding translations – holding both freelance and full-time employees accountable
    • Be responsible for any errors/omissions associated with their translation projects
    • Track and report on company-wide quality metrics
    • Juggle overlapping projects and priorities in a fast-paced environment
    • Perform other special projects or duties when required


    • Requires a four-year degree or higher, preferably in a foreign language

    • Native Japanese speaker with excellent written and verbal communication skills in both Japanese and English

    • Ability to support multiple projects by keeping accurate and up-to-date project specs

    • Excellent problem solving skills

    • Ability to maintain professionalism in all situations, especially under tight deadlines

    • Satisfactory results on company tests

    • Minimum passing grade (subject to individual language) on appropriate foreign language test, as applicable

    Desired Skills:

    • Prior translation industry experience

    • Experience with Trados or SDLX

    Overview is a world leader in website localization, software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner.

    We were founded on the principle that great service is, and always will be, a key differentiator in the localization industry. Our dedication to client satisfaction is what we consider to be our most valuable asset. From President to Project Manager, we believe that making our clients' lives easier and delivering language services that exceed expectations allows us to develop and maintain strong client relationships, and hence to grow our business. Please visit us at and


    Join our innovative, achievement-driven culture, and you will discover lasting rewards and the opportunity to take your career further than you can imagine. To apply, send your CV, salary and availability details to


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