TransPerfect

English Quality Manager

ID
2014-4705
Category
Linguist
ES-Barcelona

Responsibilities

The position of Quality Manager is a key player at TransPerfect. This position reports into the Department Manager. Your particular language skill will allow you to finalize the end product before it goes to the client.

  • Proofread all translated documents for grammar, punctuation and spelling errors
  • Format all translated documents to mirror the original source document
  • Give feedback to Project Manager re translated text in the form of a Q score
  • Suggest subjective changes regarding style, smoothness, and feel of translated documents
  • Utilize reference materials to maintain consistency across projects for individual clients
  • Create glossaries for individual clients to complement reference materials
  • Operate computer assisted translation (CAT) tools to improve efficiency
  • Efficiently maintains formal disciplined operations procedures across a variety of client projects
  • Track project-specific non-conformances and resolutions
  • Assist with making new department processes while improving on existing ones (improve productivity, profitability)
  • Maintain strong relationships with contract translators, editors, and proofreaders
  • Investigate client complaints regarding translations – holding both freelance and full-time employees accountable
  • Be responsible for any errors/omissions associated with their translation projects
  • Track and report on company-wide quality metrics
  • Juggle overlapping projects and priorities in a fast-paced environment
  • Perform other special projects or duties when required

Qualifications

  • Requires a four-year degree or higher, preferably in a foreign language

  • Native level of English
  • Excellent communication (written and verbal) skills in Spanish / Portuguese / Italian

  • Ability to support multiple projects by keeping accurate and up-to-date project specs

  • Excellent problem solving skills

  • Ability to maintain professionalism in all situations, especially under tight deadlines

  • Satisfactory results on company tests

  • Minimum passing grade (subject to individual language) on appropriate foreign language test, as applicable

Desired Skills:

  • Prior translation industry experience

  • Experience with Trados or SDLX

Overview

For more than 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

 

With revenues of over $400 million and more than 3,000 full-time employees, TransPerfect is the largest privately held language services provider in the world. And with more than 85 client service locations on 6 continents, TransPerfect offers 24/7/365 client service and production capabilities. We attribute our growth to the skill, aptitude, and commitment of our high-caliber employees. Put simply, we hire the most talented candidates and give them the guidance, resources, and opportunities they need to grow their careers in a thriving industry.

 

TransPerfect offers a comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, flexible spending account options, and a proactive and accessible HR department that focuses on the staff’s health and happiness.

 

TransPerfect is an equal opportunity employer.

 

For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

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