Inside Sales Representative (TLS)

US-NY-New York


The Inside Sales Representative is responsible for lead generation, setting meetings and assisting with the sales process for TransPerfect Legal Solutions.  The Inside Sales Representative will reach business targets through excellent telephone sales, customer service and communications skills. This individual will have a strong desire to seek a career in sales as well as develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers. Extreme discipline, integrity, vision, and passion are essential for this role.


  • Generate prospect leads through cold calling (75+ calls per day).
  • Identify decision makers and set appointments with targeted leads to begin sales process.
  • Collaborate with Directors of Business Development to determine necessary strategic sales approaches.
  • Create and deliver qualified opportunities to Directors of Business Development by way of lead generation and cold calling.
  • Continually expand the company’s database of prospects.
  • Follow-up calls with existing customers via telephone and email to cross-sell and up-sell solutions.


  • 4 year Bachelor's Degree
  • Excellent written, listening and verbal English communication skills.
  • Ability to achieve and exceed targets while working under pressure.
  • Demonstrated ability of being a self-initiator and challenge driven.
  • Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
  • Demonstrated record of consistently meeting and exceeding expectations.
  • Strong problem identification and objection resolution skills.
  • Ability to build and maintain lasting relationships with customers.
  • 1 - 2 years of direct work experience in a sales or telesales capacity is a plus, particularly in legal sales and/or recruiting.
  • Proficiency in working within a CRM database is a preferred.


TransPerfect Legal Solutions (TLS) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting and e-discovery for litigation to virtual data rooms for M&A and bankruptcy cases, TLS is a one-stop-shop for the global legal industry. As a specialized division of TransPerfect Inc., the world's largest privately owned language services provider, we are the only legal support services provider that also offers a full array of translation, interpretation, and other multilingual solutions.


For more than 20 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, multicultural marketing, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

With annual revenues of over $500 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

TransPerfect offers a comprehensive benefits package, including medical, dental, vision, 401k, paid time off, company-sponsored life insurance, short-term and long-term disability, flexible spending account options, and a proactive and accessible HR department that focuses on the staff’s health and happiness.


TransPerfect is an equal opportunity employer.


For more information on the TransPerfect Family of Companies, please visit our website at




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