The position of Strategic Account Associate is responsible for managing and maintaining a healthy book of business for the Director of Business Development, while serving as the first-level of support to existing legal clients, at both the law firm and corporate levels. The Strategic Account Associate serves as an additional point of contact for clients, and is expected to consistently provide excellent customer service and consultation services. They will work collaboratively with internal departments throughout each phase of an enagegment. They will be responsible for creating and maintaining executed Statements of Work at the outset of projects, ensuring accurate billing information for timely invoicing at the conclusion of projects, and following up on outstanding invoices.
As a Strategic Account Associate you are a:
Your experience includes:
TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team of professionals who are uniquely committed to quality, service, and innovation, and who take great pride in making their clients’ lives easier in every way they can.
For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals. With annual revenues of over $615 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
For more information on the TransPerfect Legal and the TransPerfect Family of Companies, please visit our website at www.transperfectlegal.com.