TransPerfect

  • Project Manager - Entry Level

    ID
    2018-10614
    Category
    Project Management
    Location
    US-NY-New York
  • Responsibilities

    We are seeking goal-oriented, organized, energetic and talented individuals who have a passion for problem-solving. With primary responsibilities in the areas of Project Management, Logistics, and Quality Assurance, the mission of the Client Services team is to retain and grow client relationships by orchestrating the entire project lifecycle and delivering a superior level of customer service.

     

    The Client Services team onboards and leads the implementation of eDiscovery and litigation support projects at TransPerfect Legal Solutions. 

     

    Please see the shift available for this position:

    Evening Shift (Mon-Fri 3pm-11:00pm)

     

    • Respond to client requests for new project initiatives, by closely monitoring external and internal email correspondence.
    • Collaborate with various members of the production, tech and sales teams to assess the scope of work and produce cost estimates.
    • Frame project instructions, specifications and deadlines within our internal job-tracking system.
    • Serve as the primary point of contact for clients and third party vendors.
    • Manage client relationships and set expectations in increasingly narrow timeframes.
    • Oversee full project lifecycle; monitor and communicate project progress; ensure strict adherence to deadlines, protocols and budgets and ultimately produce high quality deliverables.
    • Experienced candidates will be called upon to provide training and guidance on best practices to support process improvement and optimization and to aid in scoping and developing technical solutions.
    • Perform other special projects or duties when required.

    Qualifications

    • Minimum Bachelor’s Degree or its equivalent.
    • Flexibility to work rotating shifts on a weekly basis, including weekends and evenings.

    • Superior written and spoken communication skills in English.

    • Strong attention to detail and an outgoing personality, with willingness to take initiative on new projects.

    • Ability to work in a fast-paced and team-oriented environment; collaborating with numerous teams across multiple departments, all with the goal of providing exceptional client service and delivering a superior product to all clients at all times.

    • Willingness to work under pressure, juggling multiple projects and deadlines simultaneously, all while remaining calm, collected, and professional.

    • Desire to build external relationships with clients, and internal relationships with peers/coworkers from other departments.

     

    Desired Skills

     

    • Proficiency in Microsoft Office (Word, Excel, Outlook)
    • Superior time management and attention to detail
    • Experience working in any service-based industry such as: retail, food service, hospitality, etc. strongly considered

    Overview

    TransPerfect Legal Solutions (TLS) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting and e-discovery for litigation to virtual data rooms for M&A and bankruptcy cases, TLS is a one-stop-shop for the global legal industry. As a specialized division of TransPerfect Inc., the world's largest privately owned language services provider, we are the only legal support services provider that also offers a full array of translation, interpretation, and other multilingual solutions.

     

    For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

     

    With annual revenues of over $615 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

     

    TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff’s health and happiness.

     

    TransPerfect is an equal opportunity employer.

     

    For more information on the TransPerfect Family of Companies, please visit our website at www.transperfectlegal.com.

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