• Implementation Manager

    Client Service/Support
    Additional Job Locations
    US-NY-New York
  • Responsibilities is looking for an OneLink Implementation Manager (IM) to join our exciting "startup-like environment" where you can display your creative talents and grow with us! OneLink, a specialized website application that offers our clients the ability to support translated versions of their website(s), has been experiencing explosive growth. OneLink is a revolutionary application that handles the entire web localization process, with minimal project management and IT dependencies for the client.

    The OneLink IM will be the client advocate throughout the project and manage the on-boarding and scoping process at project launch. As the OneLink IM you will be responsible for educating the client on technical features of OneLink. The successful candidate will have the ability to become a trusted partner and advisor to the client to deliver optimal solutions. You will also have a strong ability to develop strong client relationships and foster new business opportunities with existing contacts.


    As an OneLink IM you are a:

    • Creative thinker – You are curious and unafraid to ask questions
    • Hard worker – You are industrious and diligent in everything you do
    • Innovator – You are willing to initiate changes and introduce new ideas

    You experience includes:

    • BS/BA required
    • 2 years minimum experience in Account or Project Management in a web agency or localization environment
    • Proven experience managing multi-faceted projects from inception to launch
    • Fluency in English and excellent verbal communications skills
    • Must possess a sense of urgency and the ability to work under pressure
    • Demonstrate a high degree of attention to detail and ownership

    Overview is a world leader in website and software localization, GMS (Globalization Management System) software products, and enterprise-level, professional translation services. Our translation solutions allow a diverse array of clients to deliver local language products, services, applications, training, and content in a culturally appropriate manner.

    We were founded on the principle that great service is, and always will be, a key differentiator in the localization industry. Our dedication to client satisfaction is what we consider to be our most valuable asset. From President to Project Manager, we believe that making our clients' lives easier and delivering language services that exceed expectations allows us to develop and maintain strong client relationships, and hence to grow our business. Please visit us at offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff’s health and happiness. is an equal opportunity employer.


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