• Configuration Quality Specialist

    Quality Assurance/Compliance
    US-NY-New York
  • Responsibilities


    We are currently seeking a talented Business Intelligence Report Developer to work in our New York office as part of a team responsible for developing internal applications that are highly visible and have a direct impact on corporate profitability. The team works closely with senior management to deliver solutions to various challenges across all business units. The candidate will create dashboards, reports, visualizations, algorithms, and tools to solve interesting business problems for users across the enterprise. 



    • Serves as part of the Configuration Team and works with cross-functional teams on the implementation of new client projects
    • Becomes an expert in Trial Interactive module (TI) features and functionality; works with the Professional Services and Product Teams to recommend new features and functionality to improve the product and reduce manual activities
    • Reviews and evaluates all Configuration team deliverables, including final QC of room builds
    • Manages external and internal documentation and files as required
    • Tests and implements new efficiencies in room build methodologies, quality processes, and workflow
    • Remains current and proactive on new technologies that could benefit the Configuration Team
    • Assists in training team members on proper processes and the use of existing technologies
    • Produces high quality deliverables
    • Addresses stakeholder quality concerns, if any, and answers quality-specific communication for internal and external clients
    • Assists in fulfilling client expectations, creating project plans, documenting client challenges and requirements, new client training, in addition to other responsibilities
    • Performs other special projects or duties when required


    About You:

    As a Configuration Quality Specialist, you are a:

    • Creative thinker – You are curious and unafraid to ask questions
    • Hard worker – You are industrious and diligent in everything you do
    • Innovator – You are willing to initiate changes and introduce new ideas

    Your experience includes:


    • Minimum Bachelor’s Degree from a 4-year college or university
    • Experience with rolling out technological initiatives in a collaborative environment
    • Proven ability to detect errors and discrepancies within systems and/or large data compilations
    • Knowledge of various technological concepts and/or clinical systems
    • Aptitude for learning and mastering new systems and concepts
    • Superior written and spoken communication skills in English
    • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
    • Ability to effectively work independently and as part of a team
    • Knowledge of or experience in the Life Sciences industry (pharmaceutical, biotechnology or CRO experience preferred)
    • Strong attention to detail, proven problem-solving skills, and the ability to clearly and effectively present sensitive and/or critical information
    • Detailed knowledge of the Trial Interactive product suite, with a concentration in Study Start Up (SSU), Electronic Trial Master File (eTMF), Shared Workspace (SWS), and Document Management System (DMS), among others
    • Able to serially focus on tasks by priority, in a fast-paced environment
    • Work well with people from a variety of different backgrounds and cultures
    • Build and foster positive relationships with clients and co-workers


    About Us:

    For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.


    With annual revenues of over $615 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.




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