• HR Associate - Japanese native speaker

    Human Resources/Talent Acquisition
  • Responsibilities

    The Human Resources Associate is responsible to provide a robust administrative support to the Human Resources Department daily operations: personal administration, benefits, payroll, employee relations, etc. He/she mainly works within a framework of established HR processes, procedures and standard work instructions as determined by the HR department and applicable legislations.


    - Be responsible for all aspect of the administration involved in the employee life cycle including procedures in offices in Asia

    - Advise basic HR related matters and issues whilst being a member of the HR mailing distribution lists 
    - Administer and process employee’s on-boarding and termination
    - Administer relevant training programs (HR Induction etc.)
    - Handles employee/manager’s queries in line with the company’s policies and procedures
    - Administer performance evaluation programs
    - Administer Company policies and procedures in compliance with country regulations
    - Administer the localization and implementation of personnel policies and procedures
    - Administer employees’ relocations and transfers processes
    - Arrange health check-up appointments, set up and maintain health check-up records
    - Arrange the payment for the HR related services
    - Confirm the attendance record is up to date in the time registration system
    - Ensure employee data are kept updated on the HRIS and produces relevant reports
    - Educate employees with HRIS usage
    - Keep soft employee files up-to-date and send hard files to the London office
    - Provide administrative support to various benefits plans in international locations 
    - Coordinate the communication between the payroll department and the benefit providers
    - Coordinate the year-end tax adjustment; liaise with a payroll vendor, distribute to and collect necessary documents from employee
    - Support employee relations procedures e.g. grievances and disciplinaries. This could involve arranging meetings and taking notes.
    - Perform operational support to the HR Departments in different locations
    - Complete all other tasks that are deemed appropriate for your role and assigned by your manager/supervisor


    Required Skills
    - Good knowledge of MS Office (specifically Excel)
    - Excellent communication skills in English and Japanese (written and verbal)
    - General knowledge and understanding of employment regulations
    - Ability to maintain professionalism and confidentiality in all situations
    - Ability to handle sensitive information in a confidential manner
    - Positive attitude, resiliency, and the ability to produce high quality and volume at a fast pace
    - Ability to work effectively across organizational boundaries
    - Attention to detail, problem-solving competencies
    - Working knowledge with a HRIS
    - Problem solving and analytical skills
    - Maintain flexibility to take on additional responsibilities, as needed


    Required Experience
    - Minimum 2 years of direct Human Resources experience


    Desired Skills 
    - HR Generalist experiences
    - Experiences in resolving workplace issues (e.g. establishing workplace policies, handling employee complaints)
    - Additional Asian language (Korean, or Mandarin is a plus)


    For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2015 and ISO 17100:2015 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.


    With annual revenues of over $615 million, TransPerfect is the world's largest provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.


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